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Order For Residents

Introducing a simple solution for ordering personal care products for your residents!

Our user-friendly system makes it easy to select and manage the items you need per resident, all in one place. Enjoy the convenience of efficient ordering tailored to your community!

Orders delivered per resident
No upfront payment
Free offers with every order
Next day delivery as standard

How our toiletries service works
(Excludes gifts)

Step 1

Place your order

Choose to order online, via e-mail or post

Step 2

Confirm your order

We'll e-mail you a full breakdown of each residents' spend for you to check and amend if needed.

Step 3

Packaging

We label all products with the residents' name which are then placed into a labelled bag and shipped in a sealed box.

Step 4

Dispatch

We'll send your order via APC Couriers who aim to deliver the very next day. You'll also receive tracking details. 

Step 5

Invoicing and Payment

As soon as your order is despatched, we'll send your invoice via e-mail along with a full breakdown of the order. We offer 30 days payment via BACS, Card or Cheque, we also accept cash payment directly into our bank

Our free benefits do the work for you, saving you valuable time!  Let us handle the details while you focus on what matters most!

Giving back, we send free products for your care home to enjoy or offer you a 2.5% donation as a thank you. Your business means a lot to us.

All orders are clearly marked with each resident's name and room, saving time during distribution. Additionally, all products are individually labeled for easy identification.

We supply printed receipts and transparent paperwork for each resident, saving you time in managing payments. simplifying essential record-keeping with clarity and efficiency.

No upfront payment is needed. We’ll send an invoice and give you 30 days to arrange payment, knowing you may need time to collect funds.

Explore our extensive range of products designed for care home residents. We aim to reduce time-consuming shopping trips for staff, allowing to focus on quality care. Our selected items ensure residents have what they need for a daily life. 

About Home Service

Welcome to Home Service, established by Sue Johnson in 2003, with a mission to provide essential items to residents in care homes. Having witnessed the challenges faced by staff and residents in her role as an Administrator, Sue created this service to those who rely on staff for their personal needs. Over the years, we've grown to serve hundreds of care homes across the UK. Our latest innovation, the Care Box allows families to conveniently order vital items for their loved ones living in a care home setting.  "The aim has always been to give the residents more choice and save the staff as much time as possible, we offer a friendly personal service and we are all very proud of the service we provide".

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